Privacy policy

1. Introduction

SprocketGarage.com ("SprocketGarage," "we," "our," or "us") is an online motorcycle classifieds marketplace and motorcycle business directory operated by Kaw Valley Digital, LLC.

This Privacy Policy describes how we collect, use, store, disclose, and protect personal information when you visit our website or use our services.

This policy applies to visitors, registered users, advertisers, sellers, buyers, business owners, and other individuals interacting with SprocketGarage.

It applies to SprocketGarage.com and the associated Yclas-hosted website used to provide our marketplace.

By using SprocketGarage, you acknowledge the information practices described in this policy.

2. Information We Collect

We collect information you provide directly, information generated through your use of the platform, and certain information obtained from other sources.

A. Account and Registration Information

When you create an account, we may collect:

• Your name or username.
• Email address.
• Phone number, when provided.
• Account type and profile information.
• Profile pictures.
• Business information, when applicable.
• Account verification and security information.

Login credentials are processed through the website's account management system.

B. Listing Information

When you submit a classified advertisement or business listing, we may collect:

• Listing titles and descriptions.
• Photographs and uploaded media.
• Product prices and relevant specifications.
• Motorcycle make, model, year, and other details.
• Business names and descriptions.
• Business addresses and operating hours.
• Contact information.
• Website and social media links.
• Listing categories and geographic locations.

Information included in publicly published listings may be visible to website visitors and searchable through internet search engines.

C. Communications and Inquiries

When you contact another user, request a quote, submit a question, or contact SprocketGarage, we may collect:

• Your name and contact details.
• The content of your inquiry or message.
• The listing or business associated with the inquiry.
• Relevant communication dates and records.

Information submitted through contact forms or quote requests may be shared with the intended recipient so that the recipient can respond.

D. Technical and Usage Information

When you visit SprocketGarage, the website and its service providers may automatically collect certain technical information, including:

• Internet Protocol (IP) address.
• Browser type and device information.
• Operating system.
• Pages visited and interactions with the website.
• Referral information.
• Dates and times of website activity.
• Cookie and session information.

This information supports website operation, security, troubleshooting, and performance analysis.

3. How We Use Your Information

We use collected information to operate, maintain, protect, and improve SprocketGarage.

Specific purposes include:

• Creating and maintaining user accounts.
• Publishing and managing classified advertisements.
• Operating the motorcycle business directory.
• Processing business ownership claims.
• Enabling communication between buyers, sellers, and businesses.
• Sending account and listing verification emails.
• Processing listing approvals and moderation decisions.
• Notifying users about listing activity and inquiries.
• Responding to customer support requests.
• Detecting fraud, spam, and other prohibited activity.
• Maintaining website security and reliability.
• Analyzing website performance and improving functionality.
• Complying with applicable legal obligations.

We may also send optional marketplace updates, newsletters, or promotional communications when permitted by applicable law and your communication preferences.

4. Public Listings and Information Visibility

SprocketGarage is a public classifieds marketplace.

Information you choose to publish in an advertisement, business listing, or public profile may be accessible to other users and visitors.

Depending on the information provided, publicly visible details may include:

• Seller or business name.
• Listing description.
• Photographs.
• Advertised prices.
• Business location or address.
• Telephone number.
• Business hours.
• Website and social media links.
• Public questions and answers.

Public listing information may also be indexed by search engines or copied, shared, or retained by third parties.

Although users may edit or remove their listings, we cannot guarantee immediate removal of previously published information from search engine caches or third-party websites.

5. Motorcycle Business Directory Information

SprocketGarage maintains a directory of motorcycle-related businesses.

Business information may be submitted directly by business owners, authorized representatives, or other users.

We may also obtain business information from publicly available sources when creating or maintaining directory listings.

This information may include business names, public contact information, locations, websites, services, and operating hours.

Business owners may request corrections or claim control of an existing listing through the website's ownership claim process.

If you believe business information displayed on SprocketGarage is inaccurate or raises a privacy concern, contact us using the information provided below.

6. Business Ownership and Identity Verification

SprocketGarage may request supporting information when users claim ownership of business directory listings or seek verification of their accounts.

Depending on the verification method, this information may include:

• Business registration documents.
• Information demonstrating business ownership.
• Authorized representative information.
• Identity verification documents.
• Other relevant supporting materials.

Verification information is used to evaluate claims, prevent impersonation, and protect the integrity of the marketplace.

Documents submitted through the verification system are not intended for public display.

Access is limited to the personnel and service providers involved in reviewing the request.

Verification documents are handled according to the applicable platform review and deletion procedures. Information necessary to document a verification decision may be retained when legally or operationally required.

Approval of a verification request does not guarantee the legitimacy, licensing, insurance, or qualifications of a business or individual.

7. Sharing and Disclosure of Information

We may disclose information when reasonably necessary to operate SprocketGarage and provide the services users request.

A. Other Marketplace Users

Information included in public listings is made available to website visitors.

Contact details and inquiry information may be shared with the seller or business you choose to contact.

B. Service Providers

We use third-party service providers to support website hosting, account management, email delivery, security, and related technical operations.

These providers may process information as necessary to deliver their services.

SprocketGarage currently operates using the Yclas marketplace platform.

Email and domain-related services may also involve providers such as Namecheap and its Private Email service.

C. Legal and Safety Requirements

We may disclose information when reasonably necessary to comply with applicable law, respond to valid legal requests, investigate fraud, protect users, or enforce our Terms of Service.

D. Business Transfers

If the business or platform is sold, merged, reorganized, or transferred, relevant information may be transferred as part of that transaction, subject to applicable privacy obligations.

8. Cookies and Similar Technologies

SprocketGarage and its technology providers may use cookies and similar technologies to support website functionality.

Cookies are small files stored on your browser or device.

They may be used to:

• Maintain login sessions.
• Remember user preferences.
• Support account security.
• Prevent fraudulent or automated activity.
• Support listing and search functionality.
• Measure website performance and usage.

Additional analytics or advertising cookies may be used if those services are enabled on the website.

You may be able to manage cookies through your browser settings or available website consent controls.

Disabling certain cookies may interfere with website functionality.

For additional information, review our Cookies Policy .

9. Email Communications

SprocketGarage sends automated emails necessary for account management and marketplace operations.

These may include:

• Account registration and verification emails.
• Password reset and account security notifications.
• Listing confirmation emails.
• Listing approval or rejection notifications.
• Messages and inquiries from other users.
• Business ownership claim notifications.
• Saved search and listing activity alerts.

These operational communications are generally necessary to provide the services requested by users.

Optional newsletters and promotional communications may be controlled through available subscription settings or unsubscribe links.

Unsubscribing from marketing emails does not necessarily prevent delivery of essential account or transaction notifications.

10. Information Security

We take reasonable administrative, technical, and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction.

These measures may include:

• Secure website connections.
• Account authentication controls.
• Access restrictions for administrative functions.
• Listing moderation and fraud prevention.
• Security protections provided by our hosting platform.
• Account verification procedures.

However, no internet-based service or method of electronic storage can be guaranteed completely secure.

Users should maintain strong passwords, protect their login information, and avoid sharing sensitive details with unknown individuals.

11. Data Retention

We retain personal information for as long as reasonably necessary to operate the platform, provide requested services, maintain records, resolve disputes, prevent fraud, and comply with applicable law.

Retention periods may vary depending on the type of information and its purpose.

When information is no longer required, we take reasonable steps to delete or appropriately restrict access to it, subject to legal requirements and technical limitations.

Some information may remain temporarily in backup systems, security logs, or records maintained for legitimate legal or operational purposes.

12. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights concerning your personal information.

These may include the right to:

• Request access to personal information we maintain about you.
• Request correction of inaccurate information.
• Request deletion of certain personal information.
• Update account and profile information.
• Manage email subscription preferences.
• Request information about certain disclosures of personal information.
• Exercise other privacy rights provided by applicable law.

Registered users may be able to manage certain information directly through their account settings.

For requests that cannot be completed through your account, contact support@sprocketgarage.com .

We may need to verify your identity before processing requests involving personal information.

We may retain certain information where required or permitted by law.

We will not unlawfully discriminate against users for exercising applicable privacy rights.

13. Third-Party Websites and External Links

SprocketGarage listings may contain links to external websites, business pages, social media profiles, or third-party services.

We do not control the privacy practices of external websites.

When you leave SprocketGarage, the privacy policies and terms of the destination website apply.

We encourage users to review the privacy practices of external services before providing personal information.

14. Children's Privacy

SprocketGarage is intended for adults and is not directed toward children.

Users must meet the minimum age requirements established in our Terms of Service.

We do not knowingly collect personal information directly from children under the age of 13.

If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information, subject to applicable law.

Parents or guardians who believe a child has provided personal information may contact us using the information below.

15. International Visitors

SprocketGarage is operated by a United States business and primarily serves users in the United States.

Our website and service providers may process or store information in the United States or other jurisdictions.

Privacy protections and legal requirements may differ depending on the location where information is processed.

Where applicable law requires specific protections for international data transfers, we will comply with those requirements.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or legal requirements.

When changes are made, we will update the date displayed at the top of this page.

Where required by law, we will provide additional notice or obtain appropriate consent before implementing material changes.

We encourage users to review this policy periodically.

17. Contact Information

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact:

Please include enough information for us to understand your inquiry and respond appropriately.